Clinical Alerts

As a feature of Patient360, Clinical Alerts is a document-driven notification service that provides network-based awareness of patient clinical activity across national health information networks. It detects patient activity based on observed clinical document exchange rather than facility-generated event feeds.

Because detection is based on network document exchange, it provides cross-setting visibility into patient activity wherever participating organizations share clinical information. This includes inpatient, outpatient, emergency, post-acute, and specialty care settings.

Alerts indicate that qualifying activity occurred. They do not include clinical documents. When an alert indicates actionable activity, you can use Patient360 to retrieve and review the documents as part of downstream clinical, operational, or care-management workflows.

Clinical Alerts provides situational awareness based on observed document exchange activity. It does not replace facility-generated ADT feeds, does not guarantee detection of all encounters, and should not be treated as an authoritative encounter history.

Key Capabilities

• Detecting patient activity inferred from document exchange across national health information networks
• Providing cross-setting visibility into inpatient, outpatient, emergency, post-acute, and specialty care activity
• Delivering event notifications using FHIR Subscription (REST-hook webhook delivery) or Secure File Transfer Protocol (SFTP), depending on configuration
• Supporting downstream workflows by signaling when Patient360 retrieval is appropriate

Use Cases

Common workflows include:

• Care coordination and case-management workflows that require timely awareness of new clinical activity without point-to-point hospital integrations
• Emergency department, outpatient, and inpatient visit awareness inferred from network document exchange
• Transition-of-care and post-acute follow-up workflows
• High-risk patient monitoring and outreach programs
• Population health and utilization monitoring programs requiring scalable, network-based event visibility

Event coverage is document-driven and depends on where and when participating organizations exchange clinical information on the network.

Relationship to Patient360

Clinical Alerts is built on the Patient360 platform. Patient360 provides patient identity resolution and network document retrieval capabilities. Clinical Alerts builds on that foundation to deliver notifications when qualifying document-driven activity is observed for enrolled patients.